Yes. At Ecus Kids you can make changes and returns within 30 calendar days after receiving your mattress. After these 30 days, changes or returns are not accepted unless there is a manufacturing defect.

Returns are free and there are no collection costs if there is a manufacturing defect or if the product is unused and kept in its original packaging for purchases made in mainland Spain.

For returns for other reasons, there is a collection cost of 6 € for crib mattresses, mini cribs, and carrycots, and 12 € for children's mattresses. The collection cost will be deducted from the amount to be refunded.

For the Balearic Islands, the return of products without manufacturing defects, that are unused and kept in their original packaging, has a cost of 9 €. Other returns have a cost of 15 € for crib mattresses, mini cribs, and carrycots, and 39 € for children's mattresses.

For the Canary Islands, the return of all products has a cost of 15 €, except for junior mattresses, which cost 39 €.

If the mattress shows signs of incorrect or improper use, its return will not be accepted.

As a base for any mattress, it is recommended that it be a firm and breathable base so that the mattresses can breathe and do not accumulate moisture, as well as to maintain their properties of firmness and comfort.

In the case of children's mattresses, the ideal is to use an upholstered base or slatted bed base, which can be used for both pocket spring mattresses and foam core mattresses.

Firmness and hardness in a mattress are not exactly the same. A firm mattress provides an optimal balance between comfort and good support for the body without sinking.

On the other hand, a hard mattress feels rigid, with less ability to adapt to the contours of the body, which may not be comfortable and can cause discomfort.

In the case of children's mattresses, the ideal is to choose an appropriate firmness that provides correct support for the development of the spine, but without compromising comfort. All our mattresses meet this requirement.