A healthcare product is one that is used in the field of health without being a medication because it claims properties that prevent health problems or serve to treat a pathology or ailment.

Healthcare products are regulated by Royal Decree 1591/2009 under the supervision of the Spanish Agency of Medicines and Health Products (AEMPS), an agency dependent on the Ministry of Health of the Government of Spain.

To obtain this certificate, it is necessary to present studies and reports that certify compliance with the health benefits of the product and its manufacturing process. When the manufacturing company obtains the license, the manufactured product is a healthcare product and bears the CE marking. 

If you need a mattress size different from those available on the website, we offer you the possibility of making a custom mattress. This option is only possible with the Care model, in its categories of crib, carrycot, and cot.

To place the order, write to us at the email hablamos@ecuskids.com with the exact measurements you need.

We will be happy to respond to your email informing you of the price and the account number where you should make the payment via bank transfer, as well as resolving any questions you may have.

As it is a special size order, there will be no trial nights for changes or returns and it will come with a 3-year warranty for manufacturing defects. The delivery time is approximately 30 calendar days.

The crib or bassinet is an ideal option for the newborn's rest. Its small size allows the baby to feel more secure, as they have spent many months in the mother's womb, in a quite limited space. By using the crib, we help the baby adapt to their new reality more easily.

The maximum use of the crib or bassinet is usually up to 6 months of age, although there are moms who extend it a little longer. In any case, our mattresses for cribs and carrycots are designed to support weights of between 8-10 kg.

The foam core of the mini crib and carrycot mattresses, as well as the foam of the topper (top part) of the Care and Care Ultimate crib mattresses, can be hand washed with cold water.

The washing machine on a short program can also be used for delicate items with cold water (no more than 30 ºC), neutral detergent, and no fabric softeners. Do not spin to avoid damaging the foam.

For drying, place the foam horizontally and never hold it with clips, as it could tear. Do not use a dryer or any other heat source (hair dryer, radiators, etc.). Air dry and do not expose to sunlight.

It can take up to 48 hours for the foam to dry completely. Before placing it back inside the cover, make sure it is completely dry.

It is not recommended to wash the foam bases of the crib and maxi crib mattresses.

Yes. At Ecus Kids you can make changes and returns within 30 calendar days after receiving your mattress. After these 30 days, changes or returns are not accepted unless there is a manufacturing defect.

Returns are free and there are no collection costs if there is a manufacturing defect or if the product is unused and kept in its original packaging for purchases made in mainland Spain.

For returns for other reasons, there is a collection cost of 6 € for crib mattresses, mini cribs, and carrycots, and 12 € for children's mattresses. The collection cost will be deducted from the amount to be refunded.

For the Balearic Islands, the return of products without manufacturing defects, that are unused and kept in their original packaging, has a cost of 9 €. Other returns have a cost of 15 € for crib mattresses, mini cribs, and carrycots, and 39 € for children's mattresses.

For the Canary Islands, the return of all products has a cost of 15 €, except for junior mattresses, which cost 39 €.

If the mattress shows signs of incorrect or improper use, its return will not be accepted.